Refund policy

30-Day Return Policy

We accept returns within 30 days of receiving your order.

To be eligible for a return, your item must be in the same condition that you received it, unused or unworn, and in its original packaging.

To start a return, contact us at support@solvenoa.com.

If your return is accepted, we will provide instructions on how and where to send your package. Please do not send items back without contacting us first.

Damaged or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong product, contact us as soon as possible so we can make it right.

Refunds

Once we receive and inspect your return, we will notify you if the refund is approved. If approved, the refund will be sent back to your original payment method.

Please note that banks and credit card companies may take additional time to process and post the refund.